Protect your High Expectations

Yesterday, as I shared coffee with a friend, we shared stories about how hard it is to find organizations and partners who at least live up to our expectations and how rare it seems to have become to find one that exceeds them.  We’ve both had challenges...

The Accountability Contagion

I’m worried about us as a collective group of human beings.  We seem to be very on edge and out of sorts.  We don’t want to offend and yet we are easily offended.  We desire real conversation, and yet, we avoid conflict because it’s...

Why Performance Appraisals Must Die

Yesterday, TLNT.com was kind enough to publish a post (rant) that I wrote about why the traditional performance appraisal process needs to go away and what we might do in its absence.  It’s a terrible and sometimes harmful process and its time has passed....

Where did all the fun go?

There is a direct flight on Southwest Airlines from Omaha to Las Vegas.  Every time I’m on this flight, the flight attendants delight me.  This crew injects Vegas energy and fun into the flight experience as soon as we push away from the gate....
Jason Lauritsen