While it’s been a long time since it first happened, I still remember the gravity of the responsibility I felt when first asked to supervise people at work.
A manager has a profound impact not just on our experience at work but also on our life. When you get it wrong, there are real consequences for your people.
How many times have you sat with friends and either complained or listened to someone complain about their boss?
Nobody wants to be that boss.
But the fear of being “that boss” can make it feel like you have to be perfect and not make any mistakes. And when you do make mistakes, it can feel risky to admit them.
You are a complicated, emotional human being trying to manage other complicated, emotional human beings. That’s no easy task.
You will make mistakes.
One of the hardest things about being a manager is learning to balance that desire to avoid being a bad boss with the reality that mistakes are inevitable.
The truth is that how we show up as a manager when we don’t get it right is just as important as getting it right in the first place.
You Will Make Mistakes
After my burnout wake-up call last summer, one of the things I committed myself to as part of my well-being ritual was a daily meditation practice.
One of the most powerful things you learn through meditation is to cultivate awareness. Awareness of the moment; awareness of how you feel; awareness of your thoughts.
It sounds simple, but ask anyone who has tried—it’s much more challenging than it sounds.
The benefit of cultivating this skill of awareness is that it allows you to be more present in your day-to-day experiences, allowing you to be more mindful of what you do and how you show up with others.
One thing I learned right away about meditation is that you must let go of judgment in your practice. Mindful awareness isn’t natural for most of us, so meditation is a practice of trying and failing over and over again.
It can be easy to get frustrated if you don’t recognize that trying and failing is part of the learning.
In nearly every guided meditation I’ve done, early on you will hear something like this:
“You may notice at some point that your mind has wandered and you’re lost in thought. That’s okay. It’s normal. Once you notice, just return to where you started and begin again.”
No judgment.
Just validation that it happens and an invitation to return to your intentions and give it another shot. That’s the practice.
Begin Again
As a manager, if your goal is to help others to do their best at work, support their well-being, and advance in their career, it will be challenging work.
Managing is only easy when you’re doing it wrong.
Becoming a good manager is like learning meditation. It’s not natural for most of us, so it requires lots of practice. And as you practice, you’re going to make mistakes.
The list of mistakes I’ve made in my management career is long enough to be a book of its own. The goal isn’t to eliminate mistakes. They’re inevitable.
The goal is to cultivate an awareness of your actions as a manager so that you recognize when you’ve made a mistake.
When you say the wrong thing. Or you shut down an idea before you’ve heard the person out. Or you avoid a hard conversation. Or you fail to set clear expectations.
It’s what you do when you make mistakes that matters. This is where meditation guidance is valuable.
- Recognize you’ve made a mistake.
- Don’t judge yourself for making a mistake. It’s a natural part of the job.
- Acknowledge your mistake. Apologize to the person if it’s warranted.
- Remind yourself of your intention to be a good manager and what you learned through this mistake.
- Begin again.
Every time you do this, you’re not only becoming more skilled as a manager, but you’re also building trust with your team. When people know you will own up to your mistakes and make things right, it amplifies trust.
Mistakes are part of the process. Don’t be afraid of them; embrace them and turn them into progress.
Related Reading:
The Other Side of Burnout – What’s Working for Me
How Much Should a Manager Know About Their Employees’ Personal Lives
Amen.
Thanks, Steve.
Thank you, Jason,
I really needed to hear this today. I am a new manager and I generally struggle with trying to be “perfect”. I made a mistake with my employee today and this message is helping me to remember that the best thing I can do is step back, reassess how to do this better next time, and keep moving forward!
So glad it helped, Liz. Nobody is perfect and no matter how long you manage, you will always make mistakes. The key is always to remember your intentions and make sure to repair the relationship when it’s warranted.